Cancellation policy
Subscription cancellation
Our coffee subscription has no minimum term and no binding period. You can pause it, change it, or cancel it at any time.
How to cancel
Email hello@piritucoffee.com and we will cancel the subscription for you. If you have a customer account with us, you can also manage the subscription there. We confirm every cancellation by email.
When cancellation takes effect
Cancel before your next renewal date and you will not be charged again. If a renewal has already been charged and the coffee roasted, that delivery is still sent to you, and the cancellation applies from the following cycle.
Pausing your subscription
If you need a break rather than a cancellation, for travel or simply too much coffee on the counter, you can pause for as long as you like. Paused subscriptions are not charged and no deliveries are made. Email hello@piritucoffee.com to pause or to start again.
Changing your subscription
You can change which coffees you get, how many bags of each, and how often they arrive. Changes made before the renewal date apply to your next delivery.
Renewals and payment
Payment is taken automatically on each renewal date using the payment method on file. Subscription prices include the 10 percent subscriber discount, and prices are shown in NOK including Norwegian VAT where applicable.
Right of withdrawal
Coffee is a sealed perishable food product, so the 14 day right of withdrawal under Angrerettloven section 22(d) does not apply once a delivery has been received. This does not affect your right to a replacement or refund if a delivery arrives damaged, defective, or incorrect. See our Refund Policy.
Questions about a subscription: hello@piritucoffee.com or +47 984 59 875